Pre-Download Now Available & Version 3.2 Update Announcement: "The Mysterious Past of the Two of Them"

Dear Proxies,

Pre-download for Version 3.2 is now available. Proxies can follow the instructions below to pre-download some of the resources, allowing them to enter the game more quickly after the update maintenance is complete.

Pre-Download Period

September 7, 2026, 12:00 – September 9, 2026, 05:50 (UTC+8)

Pre-Download Details

● PC

The pre-download resource package is approximately 6 GB.

● Mobile (Android and iOS)

The pre-download resource package is approximately 5 GB.

● PS5™ or PS5™ Pro

The pre-download resource package is approximately 17 GB.

● Xbox Series X|S

The pre-download resource package is approximately 28 GB.

※ As the resource package is quite large, Proxies are advised to ensure that their devices have sufficient storage space and to download it over a Wi-Fi connection.

※ The voice-over language packs installed on the client will affect the storage space required for the pre-download.

How to Pre-Download

● PC

Open HoYoPlay. A "Pre-Download" icon will appear to the left of the "Start Game" button. Click the icon to begin the download.

※ Proxies can continue playing the game while pre-downloading on PC.

● Mobile (Android and iOS)

Open the game and tap the "Pre-Download Resources" icon in the bottom-right corner of the login screen to begin the download.

※ The game cannot be played while pre-downloading on mobile. Proxies are advised to schedule the pre-download at a suitable time.

● PS5™ or PS5™ Pro

After launching Zenless Zone Zero, if the device has sufficient storage space, it will automatically pre-download Zenless Zone Zero during the designated period.

※ Proxies can continue playing the game while pre-downloading on PS5™ or PS5™ Pro.

● Xbox Series X|S

After launching Zenless Zone Zero, if the device has sufficient storage space, it will automatically pre-download Zenless Zone Zero during the designated period.

Proxies can also access the Xbox Series X|S home screen > My games & apps > Manage > Updates to pre-download Zenless Zone Zero.

※ Proxies can continue playing the game while pre-downloading on Xbox Series X|S.

In addition, the development team will soon carry out maintenance for the version update. You will be unable to log in to the game during the maintenance period. Proxies, please keep an eye out for game update notices.

Version Update Maintenance Period

Starting September 9, 2026, at 06:00 (UTC+8), and expected to last 5 hours.

For details about new gameplay features, optimizations, bug fixes, and compensation, please refer to the Version Update Announcement to be released later.

Version Update Compensation

Compensation for update maintenance: 300 Polychromes

Eligibility for update maintenance compensation: Proxies must reach Inter-Knot Level ≥4 before September 9, 2026, at 06:00 (UTC+8).

Compensation for update maintenance will be sent via in-game mail after the version update is complete. It must be claimed before Version 3.2 ends.

How to Update

Once version update maintenance begins, Proxies can still update the game by following the in-game instructions.

● PC

After closing the game, reopen the launcher and click Update.

● Android

After entering the game, complete the update according to the in-game notification.

● iOS

Open the App Store and tap Update.

● PS5™ or PS5™ Pro

Open the PS5 home screen > Select Zenless Zone Zero > Press the OPTIONS button on your controller > Select Check for Update.

● Xbox Series X|S

Open the Xbox Series X|S home screen > My games & apps > Manage > Updates, select Zenless Zone Zero, and confirm the update.

Pre-Download Opens & Version 3.2 Update Announcement: “Their Mysterious Past” | ZZZ