Dear Heroes,

* A loophole has been discovered in the guild-based trading system, allowing some users to exploit it to obtain items. Although the loophole has been completely fixed, it has still affected the game's balance and the player community.

* After reviewing the system data, the Game Operations Team will take action against accounts that intentionally exploited the loophole for personal gain, thereby affecting fairness for other players.

♦️ List of accounts subject to action, updated at 16:00 on November 13, 2024 (the list will continue to be updated in the coming period): fbtool.gamota.net/short-link/BoOQcvG

* The Game Operations Team will handle the accounts on the list according to the exploitation penalty procedure:

– The system will send notifications specifying the number of exploited items and the time when the exploitation began for each violation.

– Exploited items that have already been used will be reclaimed based on the quantity and value obtained through the exploit.

– Players will be penalized 48 hours after receiving the notification. Depending on the severity of the violation, penalties may range from “Item Recovery” to “Permanent Account Ban.”

– The penalty will be announced via in-game mail, posted on the official website, and updated regularly in this article.

– If you have any further questions, please contact Customer Support at 1900.6855 for assistance.

♦️ Please note:

– The system will continue scanning the data and taking action against violating accounts.

– The list of accounts subject to action will be updated continuously in the article on the official website.

– Players penalized with “Item Recovery” will still be able to continue playing the game normally.

– We are aware of the issue and are taking action in accordance with Clause “3.3 Regarding the use of products and services for personal gain” of the Player Terms of Service.

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The Tiếu Ngạo Gamota Game Operations Team sincerely apologizes to all Heroes for this unfortunate incident. We promise to continue preventing exploitative activities and take strict action against violators.

Thank you, Heroes, for your continued support and companionship!

Tiếu Ngạo | Account Penalty Notice for Exploiting a Loophole