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PURCHASE POLICY
This Purchase Policy applies to Customers purchasing through the website: https://gig.vn.
Gamota provides products to all customers wishing to make consumer purchases with a delivery address within the territory of Vietnam.
For any order that violates the purchase terms (Article 2 of this Purchase Policy), Gamota will contact the Customer and subsequently cancel the order.
Gamota does not currently apply a wholesale policy for physical products. Therefore, for any order of yours that shows signs of wholesale purchasing of physical goods or exceeds the permitted quantity, Gamota will contact the Customer and forward the order information to the wholesale department for further handling and processing.
Gamota provides a mechanism allowing customers to review, add to, amend and confirm the transaction content before using the online ordering feature to send a payment offer. This review and confirmation mechanism satisfies the following conditions:
The conditions below apply specifically to the online ordering feature on the Website. By using this feature to place an order, the Customer is deemed to have accepted and agreed to comply with all instructions, terms, conditions and notices posted on the Website, including but not limited to the Terms of Use set out herein. If the Customer does not intend to purchase online, or does not agree with any of the terms or conditions set out in these Terms of Use, please STOP USING this feature.
The online ordering feature is intended for personal, non-commercial use only. The Customer is not permitted to modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create links to, transfer, or otherwise conduct business using any information, software, products or services obtained from the online purchasing feature.
The online purchasing feature is designed to help the Customer look up information and complete the purchase of products and services in a valid manner. However, misuse of this feature may result in the Customer being denied access to or use of it.
The Customer must confirm and warrant that they are of legal age when using the online purchasing feature, that they comply with the Terms of Use set out herein, and that they have full legal right and capacity under applicable law to perform the acts related to the use of this feature. The Customer accepts financial responsibility for any use of the Website by themselves or by any individual or organization using their ordering information.
The total payment amount already includes all applicable taxes and fees payable by the customer.
In addition, Gamota is not responsible for any fees that may arise under the policies of the card-issuing bank (if the customer chooses to pay by bank transfer).
Customers can refer to detailed information, current listed prices, and the regulations and policies on the Gamota website. With many years of experience providing household goods, Customers can shop with confidence and peace of mind when transacting with Gamota at the website https://gig.vn
The Customer is not permitted to use the online ordering feature to place unauthorized or fictitious orders using false or dishonest information.
The Customer is not permitted to:
This is the Seller's first and most fundamental obligation. The Seller is obligated to guarantee that: 1) The Buyer's ownership of the goods sold is not disputed by any third party; 2) The goods are lawful; 3) The transfer of the goods is lawful.
The Seller is obligated to ensure that the goods subject to the agreement do not infringe any intellectual property rights, and shall be liable in the event of any dispute relating to intellectual property rights over the goods sold, except where the goods are manufactured, produced, or designed based on drawings or detailed technical specifications provided by the Buyer, in which case the Buyer shall be responsible for any claims or disputes relating to the goods.
The Seller is responsible for delivering the goods in accordance with the order agreement: including delivering the correct goods, quantity, quality and type that the Buyer ordered and paid for in advance. In addition to delivering the goods, the Seller must also provide the related electronic documents for the goods. Where the goods delivered do not match what was agreed, the Buyer has the right to refuse to receive the goods and to claim compensation if actual damage occurs.
The Seller is obligated to honor both parties' agreement regarding the time and place of delivery. If delivery is made earlier than the agreed time, the Seller must notify the Buyer, and the Buyer has the right to refuse receipt unless the parties have agreed otherwise.
The time of transfer of ownership of the goods is determined as follows: unless otherwise provided by law or agreed by the parties, ownership is transferred from the Seller to the Buyer from the moment the goods are delivered.
Goods that do not conform to the order are goods falling under the following cases:
(i) Not suitable for the ordinary purpose for which goods of the same type are normally used;
(ii) Not suitable for any specific purpose that the Buyer made known to the Seller, or that the Seller ought to have known, at the time of payment for the order;
(iii) Not of the same quality as the sample of goods delivered by the Seller or agreed with the Buyer;
(iv) Not preserved or packaged in the manner customary for that type of goods, or not in a manner suitable for preserving the goods where no customary method of preservation exists.
This obligation is provided for under the 2015 Civil Code, the 2005 Commercial Law, the Law on Protection of Consumers' Rights, and certain other legal documents. All items purchased by customers from the Showroom are covered under the Warranty Policy applicable to each specific item.
Under both the 2015 Civil Code and the 2005 Commercial Law, in addition to the Seller's obligation to notify in the event of a claim regarding infringement of intellectual property rights for goods manufactured to order based on specifications provided by the Buyer, the Seller also has an obligation to notify the Buyer of any force majeure event occurring during the performance of the agreement.
Accordingly, the parties shall agree on the notification process in the event a force majeure event affects the performance of the agreement, as well as the remedial actions to be taken by both parties to prevent damage to either side.
The Buyer is obligated to pay for the goods and receive them in accordance with the agreement.
The Buyer must comply with the agreed payment methods and make payment in accordance with the agreed order, procedures, and applicable law.
The Buyer must still pay for the goods even if the goods are lost or damaged after the point at which risk passes from the Seller to the Buyer, except where such loss or damage is caused by the Seller's fault.
Corresponding to the Seller's obligation to deliver the goods, the Buyer also has an obligation to receive the goods and to act in good faith by taking the necessary steps to enable the Seller to deliver at the agreed time and place, or as required by law.
The Buyer must inspect the goods, or ensure that the goods have been inspected, within the shortest period reasonably practicable under the specific circumstances.
Unless otherwise agreed, the Buyer is obligated to notify the Seller of any claim or lawsuit brought by a third party relating to infringement of intellectual property rights, or of any force majeure event affecting the performance of the agreement between the two parties.
The Buyer is obligated to ensure that the goods subject to the agreement do not infringe any intellectual property rights, in cases where the Buyer places an order and requires the Seller to manufacture the goods according to specific design drawings or detailed specifications provided by the Buyer.